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Spotted Cow Cookies

SURROUND YOURSELF WITH GREAT PEOPLE AND EAT REALLY REALLY GOOD COOKIES.

Australia, New South Wales, Alexandria | 12 Products | On Foodorb Since 2017

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Store Owner

Tahnee Walters

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About Store

Spotted Cow Cookies is a brand born from humble beginnings, big ideas and a whole lot of good vibes. Founder/Cookie Maven Tahnee Walters set out to create a brand that was not only an extension of her mad love of baking but one that could also connect with people and leave them feeling warm and fuzzy (OR incredibly full/satisfied/hello food coma because we ALL know one Brookie is just never enough, right?).

Fast forward 100 years and Spotted Cow Cookies is now flaunting its sweet self all over the country, you’ll see us pop up everywhere from bespoke markets and inflight menus to your local café. We are about big fun and a flavour bang while you kick back with your 3.30 Latté!

Website & Social Media URL's

https://spottedcowcookies.com.au/

Store Policies

Last updated on 2017-09-23 04:28:02

A Warm Welcome to You!!!

Accepted payment methods


Payment

Payment is accepted online through credit cards Only. I would be very happy to reserve the items for my customers if they can tell me, a date by when, they would be purchasing the item.


Shipping

Shipping available all over Australia.

Free standard shipping for order over $70 (sub-total excluding shipping costs). Orders are dispatched the following day of placement.

Low Shipping Rates Australia Wide: Australia Wide AU$7.99 for 0-500g, AU$12.99 for 0.5kg-3kg. Over 3kg - based on weight & delivery postcode.

Express shipping for $14 AUD. Orders are received in 1-2 business days.

Yes, we combine your order automatically for the lowest possible shipping rate. Lowest shipping rate with combined postage is automatically applied in the cart or checkout pages.

Delivery Time: We pack and ship out your items within 1 business day from the order placement date. Weekends and Public Holidays may cause some delays. We use Australia Post and local Couriers to deliver orders. Please understand that their mistakes or inefficiencies may also cause some infrequent delays. In case of a delay, we will keep you informed.

All the orders are shipped with Tracking or Registered Post.


Refunds and Exchanges

Item can be returned for an exchange/refund if unopened, in original packaging and is not tampered with in any way within 1 week of order receipt.

Item return costs are to be met by the Buyer.

We fully comply with The Australian Consumer Law. The Australian Consumer Law provides basic rights for consumers to return goods that they have bought, including if they are faulty, don’t match samples, or doesn't perform as expected. Please contact us if you have any problems or concerns. We will get back to you very quickly.

100% Satisfaction Guaranteed

If any of our delivered items is faulty or doesn't match description or doesn't perform as expected or we sent you the wrong item- we will refund your money in full, including postage. If you have received a wrong item, or the product has been damaged in transit, we must be contacted within 48 hours of delivery. In some cases we will require proof of damage / incorrect item sent, via photos emailed to us. Please note that we must be contacted within 48 hours of delivery for the warranty to apply.

Change of mind or not needed: We have a No-Questions-Asked 7-day 100% money back guarantee. We will refund 100% of your money if you change your mind or do not need the product. Items will need to be returned within 7 days of you receiving them - Unused and in Original Undamaged Packaging. You will be responsible for the return postage charge.


Privacy Policy

Customer Service: All queries will be answered by our specialist team very quickly. Please send us an email or give us a call. We make it our priority to respond to each message very quickly.

Payment Method: You can use popular Credit or Debit Cards or Easy Bank Transfer with POLi (an Australia Post Company).

Refunds & Returns: We fully comply with The Australian Consumer Law. The Australian Consumer Law provides basic rights for consumers to return goods that they have bought, including if they are faulty, don’t match samples, or doesn't perform as expected. Please contact us if you have any problems or concerns. We will get back to you very quickly.

100% Satisfaction Guaranteed: If any of our delivered items is faulty or doesn't match description or doesn't perform as expected or we sent you the wrong item- we will refund your money in full, including postage. If you have received a wrong item, or the product has been damaged in transit, we must be contacted within 48 hours of delivery. In some cases we will require proof of damage / incorrect item sent, via photos emailed to us. Please note that we must be contacted within 48 hours of delivery for the warranty to apply.

Change of mind or not needed: We have a No-Questions-Asked 14-day 100% money back guarantee. We will refund 100% of your money if you change your mind or do not need the product- No Problems. Items will need to be returned within 14 days of you receiving them- Unused and in Original Undamaged Packaging. You will be responsible for the return postage charge.


Reviews

Average item review (3)



New Test india on 26 October, 2018

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Gluten Free Choc Mud

Product Code: 9343191000789

AUDAUD 0.00


Sapna Mishra on 09 December, 2017

Very tasty Cookies
Very tasty Cookies. You get the chocolatey taste without going too chocolatey flavour or too milky flavour. It's the perfect combination of a cookie.

Brookie Cookie (Pack of 6)

AUDAUD 0.00


Jet Fei on 11 October, 2017

Brookie - Yummy invention!
This brownie cookie aka brookie… how do I even start to describe it..? Taste is just heavenly and is very filling – both in terms of satiety and cravings! You will know when you try one yourself!

Brookie Cookie (Pack of 6)

AUDAUD 0.00

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