Home > J Friend & Co. Honey

J Friend & Co. Honey

We want to introduce food lovers to the complex flavours of vintage honey, a taste experience without equal.

Australia, Christchurch, Merivale | 12 Products | On Foodorb Since 2017

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Store Owner

Jeremy Friend

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About Store

Like many new ideas our story began with a discovery.

My partner Sharyn and I had been working together for many years in the family business, and had lately been chatting about how we might combine our varied skills into a new venture.

We'd worked with Manuka honey previously, but it was on our long drive south as we relocated the family from Auckland to Christchurch that our new enterprise began to form. Sampling delicious honey offerings from roadside stalls proved to a foodie like Sharyn, irresistible. It was like nothing we'd ever tried before – natural, pure and regionally distinct; these were honeys that spoke of their environment. By the time we reached Christchurch, the business plan had been imagined and J.Friend and Co was born.

Several months of research and honey sampling followed, and with a few hives of our own we were able to establish a stall at a farmers market, further cementing our commitment to celebrating the work of New Zealand's bees.

From the outset, Sharyn and I knew we'd discovered a unique culinary point of view. Those honeys already available most often used pasteurising creaming methods that stripped out all the goodness and regional distinctiveness as they were blended together. We believed that like us, once people were introduced to the nuances of the individual honey varietals, dignity to honey as something beyond a generic condiment could be restored.

It has always been important that our honey reflect our values of honesty and integrity. Whilst significantly restricting the beekeepers we can work with, being certified organic has afforded us a niche point of view from which to start a conversation with our customers. We are also committed to reducing our negative impact on the environment and ensuring the planet's future survival for generations to come. This is why we are part of the carbonsouth certification program.

We are really inspired by the people we met in the early days, just a few short years ago, and so would like to thank the beekeepers who have been so enthusiastic about our ideas and keen to share their knowledge and time. We will forever treasure our memories of visiting areas of the country previously unknown to us, spotting the clusters of painted beehives proudly occupying some of New Zealand's most majestic locations. Talking to the beekeepers (some of them fourth generation!) really convinced us that we were doing the right thing – passing on their knowledge and educating hungry foodies as to the wonderful work achieved by farming's greatest unsung hero, the honey bee.

Website & Social Media URL's

http://www.nzartisanhoney.co.nz/
https://www.facebook.com/nzartisanhoney

Store Policies

Last updated on 2017-09-11 05:58:10

A Warm Welcome to You!!!

Accepted payment methods


Payment

Payment is accepted online through credit cards Only. I would be very happy to reserve the items for my customers if they can tell me, a date by when, they would be purchasing the item.


Shipping

Shipping available all over Australia.

Free standard shipping for order over $70 (sub-total excluding shipping costs). Orders are dispatched the following day of placement.

Low Shipping Rate - $10 Australia Wide

Express shipping for $14 AUD. Orders are received in 1-2 business days

Delivery Time: We pack and ship out your items within 1 business day from the order placement date. If you place an order during a weekend or a public holiday, we pack and dispatch your order the following business day. We use Australia Post and Fastway couriers to deliver orders. Please understand that their mistakes or inefficiencies may also cause some infrequent delays. In case of a delay, we will keep you informed.

All orders are shipped with Tracking or Registered Post.


Refunds and Exchanges

Item can be returned for an exchange/refund if unopenend, in original packaging and is not tampered with in any way within 1 week of order receipt.

Item return costs are to be met by the customer.

We fully comply with The Australian Consumer Law. The Australian Consumer Law provides basic rights for consumers to return goods that they have bought, including if they are faulty, don’t match samples, or doesn't perform as expected. Please contact us if you have any problems or concerns. We will get back to you very quickly.

100% Satisfaction Guaranteed

If any of our delivered items is faulty or doesn't match description or doesn't perform as expected or we sent you the wrong item- we will refund your money in full, including postage. If you have received a wrong item, or the product has been damaged in transit, we must be contacted within 48 hours of delivery. In some cases we will require proof of damage / incorrect item sent, via photos emailed to us. Please note that we must be contacted within 48 hours of delivery for the warranty to apply.

Change of mind or not needed: We have a No-Questions-Asked 7-day 100% money back guarantee. We will refund 100% of your money if you change your mind or do not need the product. Items will need to be returned within 7 days of you receiving them - Unused and in Original Undamaged Packaging. The customer will be responsible for the return postage charge.


Privacy Policy

Customer Service: All queries will be answered by our specialist team very quickly. Please send us an email or give us a call. We make it our priority to respond to each message very quickly.

Payment Method: You can use Paypal or pay via any popular credit or debit cards.


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